my first visit to thatcham just before assuming my new role as coo-exile (hahaha) at mrc in december 2000. that was natalia galaraga's room (she was thatcham's IT director and has since left...). My first assignment, making a presentation to deputy governor of bank negara malaysia at the time (datuk mohd salleh) and I was there with Mark Burright. Time flies...come december 2007 i will have served at MRC for 7 years! When I joined, it was in the red to a tune of RM6mil. By april 2007 all malaysian general insurers came on board. We are now into the next phase of our concession period which will expire come July 2013!